SERVICES

Not all consulting companies are alike. iSP3 prides itself in the qualities and characteristics that differentiate us from others. Key to our success is the deep software and hardware knowledge and years of industry experience which allows iSP3 consultants to stand out above the crowd. This talented team of professionals is the backbone of the innovative solutions we provide.

iSP3 provides both business management and software consulting services. From a software implementation, upgrade, enhancement, customization, and training perspective, we are committed to be a leading provider of Oracle/JDEdwards consulting services. In addition to this focus, we have worked with other ERP and specialized software packages to assist our customers with industry and business consulting. All of our services are personalized to fit your needs. The following list will give you an idea of some of the services we provide our family of customers.

ERP Audits and Assessments

Whether it is a best practices assessment or a specific process audit, our consultants will work with your management team to provide a clear overall picture of the area in question. These audits and assessments can address a variety of areas in your business, including business flow audits, project justification, and go-live readiness. These processes typically have three phases: on-site audit and assessment time, formal report generation, and project and executive management presentations. Think of our consultants as Subject Matter Experts (SME’s) ready to offer their support.

JDE Functional Experts

Our functional consultants not only have years of consulting experience, but they also have worked in the discipline in which they consult. Our functional consultants will listen to your needs and offer a hands-on perspective. We offer functional expertise that crosses all operational areas, including Manufacturing, Distribution, Capital  Asset Management, Service & Warranty Management, QualityAssurance, Property Management, HR/Payroll, and Finance.

Technical Experts

Our technical consultants will listen to your needs and ensure a smooth transition from idea to action or concept to delivery. We offer technical expertise in a variety of areas, including System Administration, Configurable Network Computing (CNC), Functional Enhancements, Customizations, and Report Writing.

Process Modeling and Re-Engineering

Our experience with a variety of business software, such as, Oracle/JDEdwards ERP, BI tools, and Security software, allows us to use our expertise to offer guidance to our customers in choosing a solution that meets their needs. Selecting a software package can be an overwhelming and expensive corporate decision. We can help make sure your selection process is thorough and complete.

Software Selection

Whether your company is going through ISO certification or has a personal mission to better define processes, our consultants can assist you to map and model current processes. After this critical step is complete, our consultants can work with your management team to identify areas of opportunity within your current processes.

Software Reseller of Business Optimization Products

Gain true ROI out of your ERP business software by adding value with specific business optimization products, such as Mobile Devices, Business Intelligence, Business Scorecards, Electronic Catalogs, and Intelligent Graphical Solutions. These products are designed to automate, monitor, and optimize both front-end and back-end processes to eliminate waste, improve organizational communication, and increase business throughput.

Oracle and JD Edwards Support

We are proud to be a certified Oracle Platinum Partner for JD Edwards.  Whether you need full implementation support, upgrade support, enhancements, customizations, or software training, our project managers and consultants will work with you to manage risk, avoid disruption to your business, and ensure you get the most out of your software investment. We have a proven methodology for new implementations and upgrades and  extensive experience with both the Enterprise World™ and EnterpriseOne® product family solutions. Allow us to meet with you so you can see for yourself what makes iSP3 stand out.

Industry Education

Our consultants come with years of hands-on industry expertise. The educational courses we offer are geared to promote awareness of best practices and prompt your team to take action. Our educational offering covers a wide range of business areas, including Organizational Leadership, Manufacturing Excellence, Continuous Improvement, Six Sigma Black Belt and Green Belt Training, Enterprise Asset Management, Field Service, Call Center, Customer Service, and APICS Certification Review. Courses can be customized to your specific company. Let our company help strengthen your company’s human capital.